Monday, November 25, 2013


ISDN or VoIP? Which is the Best Choice for Your Business?

Technology is constantly evolving and being adapted to make things easier for us, to make tasks more efficient – and even automated in some cases. Technology is one industry that moves at an overwhelming speed. You can buy a computer or telephone today, and then next month or next year new and improved components could come out making your device no longer ‘state of the art’.
It plays a huge part in business too, without technology in business, the world as we know it would not exist! Communication technologyhelps businesses and organizations in a number of ways. It helps them to collaborate, it helps to manage time and productivity, it can help to manage products and inventory, and it dramatically reduces the costs and time involved in certain tasks – like marketing, collaboration, meetings, invoicing and so much more.

VoIP  (Voice over Internet Protocol) a category of hardware and software that enables people to useVoIP system actually converts the analog signals to data packets so that the voice transmission can happen properly. This is very important that the voice transmission is clear and VoIP system ensures that. You do not really need any complex hardware for the whole set up and that is a big benefit of using the VoIP telephone system. You can even use this service for long distance calls at a cheaper rate. This is really money saving when you need to pay just a fraction of the original cost what really goes in hand if you are a business owner or at large company that makes a lot of calls, ether local or long distance.
the Internet as the transmission medium for telephone calls by sending voice data in packets using IP rather than by traditional circuit transmissions of the PSTN. The

ISDN (Integrated Services for Digital Network) is a set of communication standards for simultaneous digital transmission of voice, video, data, and other network services over the traditional circuits of the public switched telephone network. ISDN is a circuit-switched telephone network system, which also provides access to packet switched networks, designed to allow digital transmission of voice and data over ordinary telephone copper wires, resulting in potentially better voice quality than an analog phone can provide.


  • Overview: Uses software installed on your computer or mobile phone to place your call over the internet. It supports real-time, two-way transmission of conversations over Internet Protocol. It’s represents the best solution business users as well as personal users, and can also
    include participants using a standard telephone.
  • Required Equipment: You will need VoIP Software, a computer with internet access, computer audio system and microphone.
  • Benefits: VoIP allows you to access calls anywhere there is an internet connection, it’s often much cheaper than teleconferencing, and often includes additional features and functionality like video conferencing or IM and file sharing features too.


  • Overview: Requires a conferencing service provider and places calls through telecommunication networks using a landline phone.
  • Required Equipment: You will need any standard telephone, a telecommunications service provider (you can also get special conference phones for meeting rooms if you need them).
  • Benefits: Telephone conferencing delivers the same audio quality as a regular telephone call, it’s as easy as placing a regular phone call and it works without an internet connection. Often these services include recording and playback services, and they are not impacted by internet usage limitations. 

As you can see, VoIP conferencing and telephone conferencing both allow you to do the same thing, and perform the same functions, but different requirements are needed for each. But considering the technology and constant development of communication services and internet the advantage goes to VoIP lines

There are a few reasons to do this. The first are cost savings. Line rental is considerably lower, there are no installation costs or tie-ins when adding or removing lines, and calls to other VoIP users on the same service are free. There’s another advantage of VoIP. Rather than being limited to fixed groups of numbers in your local area code, you can add as many numbers as you like. These can be in any dialing area, including overseas numbers and non-geographic numbers. You’ll normally have existing numbers that you want to keep. These can be “ported” to your VoIP lines and added to any new numbers you need. Once you’ve done this, you’ve broken free of the constraints of ISDN lines where your telephone lines are physically located. Calls to your numbers can connect anywhere with an internet connection. This makes moving office extremely easy and in case of emergency calls can be instantly routed to your  emergency  number or recovery site.

There are considerable advantages to VoIP over ISDN, and recommend you look into these advantages for your business and we are sure that with Orbex Solutions you can make a step forward in your business communications. can supply the widest range of communication services with a VOIP telephone system or PBX telephone system available for your business to give you the right solution for all your business needs.